GDPR & GDPR


Terms of Use and Data Protection Policy


By accepting the conditions and terms of use in the Digital Strategy questionnaire, all activa.ai customers undertake to act in accordance with the International Legislation GPDR and the Brazilian General Data Protection Law LGPD

See how we comply with the LGPD in Brazil and the GPDR as an International Standard

Download Terms of Use and Data Protection Policy

Full text below

Privacy Policy Service Terms of Use


Data Protection and Privacy Policy (“Policy”)

activeis a multimedia communication and artificial intelligence company. We use data as a source of intelligence to serve our customers and help them communicate better and generate more business. To achieve our goals, we use technology to aggregate and triangulate data from a variety of publicly accessible sources, allowing for analysis and searches to improve our customers' communication with third parties who have a legitimate interest in their services and products.

Our mission is to help companies generate more business in less time, moving the economy and fostering innovation. To generate relevant corporate intelligence, our solutions depend on the collection and use of personal and legal data from consultations with various publicly accessible sources and strategic partnerships with guarantee of legality. We have always paid special attention and care to the management and protection of information of any nature within our operations.

When we talk about personal data, we consider not only the respect and commitment to the security and privacy of data subjects, but also our commitment to guarantee the right of choice to everyone regarding the way in which their personal data is used.

To develop our solutions, we use information made public by the different entities that make up the direct and indirect public administration of Brazilian federative entities, especially information disclosed based on the Access to Information Law (Law No. 12.527/2011) and others normative acts that integrate the Federal Government's open data policy, as well as other publicly accessible data from non-governmental sources.

In some cases, we may also receive data from our partners/suppliers and customers for specific projects, always using contractual clauses and reports able to establish a high level of protection and security to the data processed, supported by the authorizations that our partners and customers have to process personal data, ensuring transparency to the data subject about the treatment carried out.

In addition, we use public and open data by the public administration to fulfill the motivating purpose of its publication: to foster economic and technological development and stimulate competition and innovation. This premise guides our activities and guides the way we treat personal data.

We take compliance with laws that protect your privacy and our (“Policy”) seriously.

Your Personal Data is yours and Brazilian law grants you a series of rights related to them. We are committed to fulfilling these rights and, in order to exercise the rights granted to holders of personal data under the General Data Protection Law - Law 13.709/2018, the data holder or his legal representative can make his request by accessing the our company's website or directly by emaildpo@ativa.ai.

Such asACTIVE.AIobtains data from other controllers (usually entities of the direct and indirect public administration, Suppliers, Partners, as well as customers), it is not possible to guarantee that every request for the exercise of rights addressed to theACTIVE.AIwill be addressed in its entirety. However, in cases where theACTIVE.AIis the controller of the data with which a request to exercise rights is related, all measures will be taken to meet such request, including with contractors and subcontractors ofACTIVE.AI.

Whenever we receive a request to exercise rights, we may request some additional information so that we can verify the identity of the requesters, seeking to prevent fraud and especially to make sure that we only deliver information to the right people. We do this to ensure everyone's security and privacy, within a reasonable timeframe and always in compliance with applicable law.

This Policy describes how your personal information and data is collected, used, shared and stored. If, after reading this Policy, you still have questions, please feel free to contact us by sending a message todpo@ativa.ai.

Below is the main information about our data processing process and respective protection measures:

1. WITH WHOM WE SHARE PERSONAL DATA

· Our service providers and technology providers, only when necessary to provide contracted services;

· Our clients;

· Public Authorities, if requested and to fulfill a legal obligation.

The. How to know ifACTIVE.AIhave Personal Data about you, and how do you access it?

B. How to correct the Personal Data thatACTIVE.AIown about you?

ç. How to delete your Personal Data, in whole or in part?

· Simply request directly on our data protection channelDPO@ativa.ai.

d. if theACTIVE.AIis using your Personal Data for a purpose that you do not agree with, can you object?

· Yes, as a rule we do not establish direct contact with holders of Personal Data on a day-to-day basis, it is normal that we can use legal bases that allow the processing of Personal Data without depending on your consent, as is the case with legitimate interest , givesACTIVE.AIor third parties. We always exercise this right responsibly and with the least possible impact on the data subjects treated.

· In any case, if you believe that any specific purpose of treatment negatively impacts your rights, you can send a request via email.DPO@ativa.ai, presenting an opposition to the processing of your Personal Data for the purpose that it deems excessive.

and. Given consent to process your Personal Data, can you change your mind?

· Yea! If at any time you provide your consent for theACTIVE.AIprocess your Personal Data, you can revoke your consent by sending a request to the emailDPO@ativa.ai.

f. If I want a copy of all my Personal Data, can I request it?

· Yea! We keep encrypted and monitored records of all data just request in the emailDPO@ativa.ai

g. It is possible to obtain a list of the entities, public or private, with which theACTIVE.AIshared your Personal Data?

Yea! As we keep encrypted and monitored records of all data, simply request via emailDPO@ativa.ai. It is necessary to remember that we can choose not to share information of this nature if there is any legitimate reason for reserving confidentiality, such as in cases where Personal Data has been shared with a public authority under judicial secrecy or even when it is necessary to protect trade secrets or industrial ofACTIVE.AI, to the extent guaranteed by law.

2. HOW LONG WILL PERSONAL DATA BE STORED?

Only for the time necessary for the treatment and provision of the contracted services, always observing the current legislation.

3. WHAT ARE OUR RESPONSIBILITIES AND HOW DO WE PROTECT PERSONAL DATA?

Our responsibility is to take care of all Personal Data we process and use it only for the purposes described in this Policy. To ensure everyone's privacy and the protection of the Personal Data we handle, we adopt the best security practices appropriate to our operations, using monitored access control, data protection policy, encryption, advanced threat monitoring, data leakage and other information security systems and procedures.

We also require all our employees involved in the processing of data to sign Confidentiality Terms, we promote training on Information Security and Privacy & Data Protection, we apply the appropriate measures to guarantee the integrity of the data and we also guarantee its availability through backup and incident response plan, among other damage mitigation measures.

Although we always strive to protect the Personal Data we process, unfortunately we cannot guarantee complete security, especially in the face of malicious acts by third parties. Hardware or software failures not under the control of theACTIVE.AIand other factors may compromise the security of the Personal Data we process. If you identify or become aware of something that compromises the security of your data, please contact us directly via email.DPO@ativa.aias we keep encrypted and monitored records of all data we can adjust the process to mitigate any concerns in this sense.


Share by: